Skip to main content
LNDRY

How it works

A calm, auditable path from booking to handover

The same journey as the app, explained with the extra room a desktop screen gives you: no new promises, just clearer booking guidance.

A chain of LNDRY partners handing off a garment bag along the careline, door to door

Six-step booking story

Every step now has something to see.

Step 1, Service

Choose the care your garments need

The service list is framed around real garment decisions: daily laundry, dry cleaning, steam press, bedding, shoes, and premium care.

Wash & fold

Dry clean

Steam press

Step 2, Garments

Build the basket with visible pricing

Line items, quantities, and the estimate sit together so the customer understands the booking before pickup.

Garment basket

Priced

Shirts

Quantity 5

₹175

Trousers

Quantity 2

₹110

Bedsheet

Quantity 1

₹90

Estimated total₹375

Step 3, Slot

Pick a pickup window that feels real

A 60-minute slot is easier to trust than vague same-day language. The UI shows time as a committed operational object.

Available pickup windows

10:00

60 min slot

12:00

60 min slot

18:00

60 min slot

Selected

Today, 12:00 to 1:00 PM

Step 4, Payment

Confirm the order with a clean payment state

The payment screen should feel calm, focused, and reviewable, especially for first-time customers.

Review and pay

₹375

Order summary checked
Pickup address confirmed
Payment gateway ready

Step 5, Status

Follow the order without calling support

Pickup, processing, quality check, and delivery are visible as stages. No unsupported live rider map is implied.

Order status

Pickup

Done

Processing

Done

3

Quality check

Next

4

Delivery

Next

Step 6, OTP

Close the loop with secure handover

Pickup and delivery can be verified with OTP, turning the final moment into a clear trust signal.

Delivery OTP

4821

The order is handed over only after the code is confirmed.

Status visibility

Status visibility after checkout

Pickup OTP, partner processing and quality checks are explained clearly, without implying unsupported live rider maps.

Pickup OTP

2

Processing

3

Quality check

4

Delivery OTP

Web checkout is the same LNDRY journey, at a larger scale

Desktop users see more booking context, not extra features the platform hasn’t approved.